General Conditions of Sale
Preamble
These general terms and conditions of sale (hereinafter the "GTC") govern the contractual relations between the company S&G Market whose registered office is located at 11 RUE DE L'HERMINE 77600 BUSSY-SAINT-GEORGES, registered under number 93021661900013 (hereinafter "We" or "the Seller") and any natural or legal person wishing to make a purchase via the website Sollux-led.com (hereinafter "the Customer").
By placing an order on our site, the Customer acknowledges having read these General Terms and Conditions and agrees to comply with them without reservation.
1. Purpose
The purpose of these General Terms and Conditions is to define the rights and obligations of the parties in the context of the online sale of products offered by the Seller to the Customer.
2. Products
The products offered for sale are those listed on the Sollux-led.com website on the day the Customer consults them. Each product is accompanied by a description provided by the Seller. The product photographs are as accurate as possible but cannot guarantee perfect similarity with the product offered, particularly with regard to colors.
3. Rates
Product prices are indicated in Euros, all taxes included (TTC), excluding processing and shipping costs. The Seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing on the site at the time of the order will be the only one applicable to the Customer.
4. Order
The Customer who wishes to purchase a product must:
- Complete the identification form on which he will indicate all the requested contact details.
- Complete the online order form, providing all the references of the chosen products.
- Validate your order after checking it.
- Make payment under the conditions provided.
- Confirm your order and payment.
Confirmation of the order entails acceptance of these conditions of sale, recognition of having full knowledge of them and waiver of the right to invoke one's own conditions of purchase or other conditions.
5. Payment
The price is due upon ordering. Payments will be made by credit card, bank transfer, or any other method offered on the Sollux-led.com website. The Seller guarantees that banking information is secure through the use of encryption systems. The Customer's account will be debited upon order validation.
6. Delivery
Deliveries are made to the address indicated by the Customer when ordering. The risks are borne by the Customer from the moment the products leave the Seller's premises. In the event of damage during transport, a reasoned protest must be made to the carrier within three (3) days of delivery.
Delivery times are given for information purposes only; if they exceed thirty (30) days from the order, the sales contract may be terminated and the Customer reimbursed.
7. Right of Withdrawal
In accordance with Article L.221-18 of the French Consumer Code, the Customer has a period of fourteen (14) days from receipt of their products to exercise their right of withdrawal without having to provide reasons or pay a penalty. Returns must be made in their original condition and complete (packaging, accessories, instructions). Return costs are the responsibility of the Customer. Reimbursement will be made within fourteen (14) days following receipt of the returned products.
8. Warranty
All products supplied by the Seller are covered by the legal guarantee of conformity and the guarantee against hidden defects provided for in Articles 1641 et seq. of the French Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged, or refunded.
9. Liability
The Seller, in the online sales process, is only bound by an obligation of means; its liability cannot be incurred for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other involuntary problems.
10. Intellectual Property
All elements of the Sollux-led.com website are and remain the intellectual and exclusive property of the Seller. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual, or audio.
11. Personal Data
The Seller undertakes to maintain the confidentiality of the information provided by the Customer, which it may be required to transmit for the use of certain services. All information concerning the Customer is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Customer has the right to access, modify, rectify, and delete data concerning him.
12. Dispute Resolution
These General Terms and Conditions are subject to French law. In the event of a dispute or complaint, the Customer shall first contact the Seller to seek an amicable solution. Failing this, any dispute relating to the interpretation or execution of these General Terms and Conditions shall be submitted to the competent courts within the jurisdiction of the Seller's registered office.
